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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Crystal Mujica

Crystal Mujica

August 30, 2024

5  out of  5
rating by Crystal Mujica
"We are so happy with our services through this agency!! Gerry is amazing and helpful in so many ways. You can tell he takes his job seriously and cares about his clients. Huge thank you and shout out to Crystal Fuller and Gerry Soto! 👏🏽"
We responded:
"Thank you, Crystal! We're thrilled to hear about your positive experience with Gerry and our agency. Your kind words and recognition mean a lot to us. We're committed to providing excellent service and appreciate your trust in us."
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Gilbert Ramirez

August 28, 2024

5  out of  5
rating by Gilbert Ramirez
"Recently switched to State Farm last year for auto and have since bundled all of my insurance policies as they continue to save me money. I have been working with Gerry and he has always taken the extra step to not only save my family and I money with our policies, but also takes the time to reach out to make sure we have no questions or concerns on any paperwork. Very honest and transparent, thanks Gerry! Excellent service all around!"
We responded:
"Thank you, Gilbert, for your kind words and for choosing us for your insurance needs. We're thrilled to hear about your positive experience with Gerry and our team. Your satisfaction is our priority, and we appreciate your trust in us."
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Andrew Hernandez

August 28, 2024

5  out of  5
rating by Andrew Hernandez
"Jacob was fantastic! Made the process super smooth and informative."
We responded:
"Thank you, Andrew! We're thrilled to hear that Jacob provided you with a smooth and informative experience. Your positive feedback is greatly appreciated."
Profile photo of Go Green

Go Green

August 26, 2024

1  out of  5
rating by Go Green
"I’ve been with this insurance company for 13 years, and I’m deeply disappointed with how they handled my claim. After a significant water leak caused serious damage to my home’s foundation, I turned to them for help, expecting the reliability and support that their years of service promised. Unfortunately, my experience was far from satisfactory. From the moment I wanted to filed the claim, it was a struggle to get any meaningful assistance. Customer service was slow to respond, and when they did, their responses were vague and unhelpful. I wanted to provide all the necessary documentation and followed up multiple times, but it felt like my case was being ignored. The lack of support not only delayed necessary repairs but also caused additional stress and financial strain. I had to handle the repairs on my own, and the costs were significantly higher than anticipated due to the delay. For a company that prides itself on long-term customer relationships, State farm Crystal Fuller failed to deliver when it mattered most. I expected a much higher level of service and accountability after being a loyal customer for over a decade. Sadly, this experience has left me questioning the value of my long-term commitment and whether their coverage is worth the investment. I hope others considering this company take note of my experience and weigh their options carefully. -Janet-"
We responded:
"Janet, We have taken time out today to review all of our claims over the past year. We have only had two foundation claims, and no one by the name of Janet. Google - I believe this is a fraudulent review. In my office we have a thorough claims handling process. We do not, however, make claims decisions. These are handled by licensed claims adjuster in our main office. Any claim can be frustrating as it is an inconvenience, costs money (deductibles) and time. Many of these types of claims require engineering reports and additional testing that take time as well. At State Farm we honor the terms of our policy and contract and pride ourselves in the service we provide. Please contact me personally at my office if you need help with your claim, your current Agent or State Farm claim handler. My team and I are always here to assist and care deeply about our customers and reputation. Sincerely, Crystal Fuller"
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Joe Rendon

August 22, 2024

1  out of  5
rating by Joe Rendon
"I got a quote once many many months ago then I asked to be removed from the contact list because I had found a better insurance for a better price. Till this very day I am still being contacted by this agency. I’m filing a complaint with the FCC regarding this because it’s highly unprofessional and unacceptable."
We responded:
"Hi Joe- I am so sorry for the inconvenience. We purchase leads through numerous companies and unfortunately, we do see they recycle the leads at times. I recommend you contact Quote Wizard to request to be removed from their database. I will remove you from ours as well. I would have welcomed an email or phone call to resolve this rather than damaging a small business owner that does so much for our community. I have personally not received any contact from you. All my best- Crystal Fuller "
Profile photo of Donna England

Donna England

August 13, 2024

5  out of  5
rating by Donna England
"I love, love, love this office! I can't count the number of State Farm Agents I have used over the last 30 years being military. THIS ONE IS THE BEST! They have made me feel like this is home. Today, I had the pleasure of working with Taylor, who took excellent care of me when setting up a new policy. Thank you all for being so kind and patient when sometimes I'm not even sure what I need."
We responded:
"Thank you, Donna! We're thrilled to hear that you feel at home with us. It's wonderful to know Taylor provided excellent care. We appreciate your kind words and your trust in our team. We're always here to help!"
Profile photo of David Querbach

David Querbach

August 4, 2024

5  out of  5
rating by David Querbach
"Gerry did a great job answering all my questions and researching information which helped me make some policy decisions. Very helpful. Thanks Gerry!"
We responded:
"Thank you, David, for your kind words! We're thrilled to hear that Gerry was able to assist you effectively. Your satisfaction is our priority, and we appreciate your trust in us."
Profile photo of Amanda Para

Amanda Para

July 31, 2024

5  out of  5
rating by Amanda Para
"So grateful for Lauren Colby and the entire Crystal Fuller team. They have been instrumental in providing us comparisons as rates have hiked, are always available for questions and constantly go above and beyond in the customer service area! I have referred several folks here because I know with Lauren and this team, my needs will be handled!"
We responded:
"Thank you, Amanda! We're thrilled to hear Lauren and the team have exceeded your expectations. Your referrals and trust mean the world to us. We're always here to assist you with any questions or needs."
Profile photo of Mohammad Mehdi

Mohammad Mehdi

July 30, 2024

5  out of  5
rating by Mohammad Mehdi
"I have been with Crystal Fuller for move than 5 years. I have only received great service. Bethany on her team was extremely responsive and provided all information needed to get policies and an unforeseen small claim. Thanks Team CF!!"
We responded:
"Thank you, Mohammad, for your kind words and loyalty over the past 5 years. We're thrilled to hear that Bethany and our team have provided you with excellent service. We appreciate your trust in us and look forward to continuing to serve you!"
Profile photo of Gunnar Brandvig

Gunnar Brandvig

July 30, 2024

5  out of  5
rating by Gunnar Brandvig
"I have zero complaints, Mitchel was extremely quick getting back to me with quotes. He gave me 3 auto quotes within about 10 minutes of me calling him. Very helpful and had an answer to anything I had to ask. Made my decision super easy with who I want to insure me."
We responded:
"Thank you, Gunnar, for your kind words! We're thrilled to hear that Mitchel provided you with prompt and helpful service. We appreciate your trust in us and look forward to continuing to meet your insurance needs."
Profile photo of Yoel Vazquez

Yoel Vazquez

July 23, 2024

5  out of  5
rating by Yoel Vazquez
"Bonita experiencia, trato agradable, excelente atención y encontré lo que buscaba."
We responded:
"Gracias, Yoel, por tus amables palabras. Nos alegra saber que tuviste una experiencia agradable y que encontraste lo que buscabas. Estamos aquí para ayudarte siempre que lo necesites. ¡Gracias por confiar en nosotros!"
Profile photo of Jamie Humphrey

Jamie Humphrey

July 23, 2024

5  out of  5
rating by Jamie Humphrey
"I highly recommend working with Taylor Stevenson!"
We responded:
"Thank you, Jamie, for your kind words and recommendation! We're thrilled to hear that Taylor provided you with excellent service. Your feedback is greatly appreciated."
Profile photo of Van Tran

Van Tran

July 22, 2024

5  out of  5
rating by Van Tran
"I am really satisfied with the services for the first time ! The staffs friendly, helpful, professional and go directly whatever I want. Thanks you Taylor !"
We responded:
"Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. Taylor and the rest of our staff are dedicated to providing excellent service. We appreciate your feedback and look forward to serving you again!"
Profile photo of Danny Gore

Danny Gore

July 21, 2024

5  out of  5
rating by Danny Gore
"I want to express my gratitude to everyone at Crystal Fuller’s State Farm. Approximately a year ago, I changed insurance providers while exploring other options. The service provided by the staff, particularly Mitchell McDaniel, has been outstanding. After experiencing such excellent service, I have no intention of looking elsewhere for my insurance needs. Thank you!"
We responded:
"Thank you, Danny, for your kind words and for choosing our agency. We're thrilled to hear about your positive experience with our team, especially Mitchell. We look forward to continuing to serve your insurance needs!"
Profile photo of Terri Schwope

Terri Schwope

July 18, 2024

5  out of  5
rating by Terri Schwope
"Jacob was great. Not pushy and very attentive. Great to work with."
We responded:
"Thank you, Terri! We're thrilled to hear that Jacob provided you with attentive and non-pushy service. It's wonderful to know you had a great experience working with him. We appreciate your feedback and your 5-star rating!"
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Zenith

July 17, 2024

5  out of  5
rating by Zenith
"Excellent service!"
We responded:
"Thank you, Zenith, for your kind words and 5-star rating! We're delighted to hear that you had an excellent experience with our service."
Profile photo of Brian Guerrero

Brian Guerrero

July 9, 2024

5  out of  5
rating by Brian Guerrero
"Julie was a fantastic help in assisting my car insurance needs due to a sudden work travel assignment. I love this team and am thankful to have them as my support. Can’t thank enough!"
We responded:
"HI Brian! Thank you so much! We appreciate this awesome review! You are the best!!"
Profile photo of Rafe Strache

Rafe Strache

July 2, 2024

5  out of  5
rating by Rafe Strache
"Jacob Carter was helpful and polite over the phone. I appreciate the assistance."
We responded:
"Thank you for sharing your positive experience with Jacob! We are glad to hear he provided helpful and polite assistance over the phone. We appreciate your feedback and look forward to assisting you in the future."
Profile photo of Nathaniel Ramirez

Nathaniel Ramirez

June 29, 2024

5  out of  5
rating by Nathaniel Ramirez
"Gerry was very knowledgeable and helped the switch from my previous carrier simple and easy."
We responded:
"Thank you for the kind words, Nathaniel! We're glad Gerry could make your transition smooth."
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Ryth94 T

June 29, 2024

5  out of  5
rating by Ryth94 T
"Gerry is the best."
We responded:
"Thank you for the review!"
Profile photo of Margaret Olivares

Margaret Olivares

June 28, 2024

5  out of  5
rating by Margaret Olivares
"I had a very pleasant experience with Taylor helping me to switch to State Farm. Taylor was very knowledgeable and answered all my questions. Such great customer service."
We responded:
"Thank you for sharing your positive experience with Taylor! We are thrilled to hear that Taylor provided you with excellent customer service and answered all your questions. We appreciate your feedback and look forward to serving you in the future."
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Ronnie Wenzel

June 28, 2024

5  out of  5
rating by Ronnie Wenzel
"Jacob was great to work with"
We responded:
"Thank you for your kind words, Ronnie! We're thrilled to hear that Jacob provided you with great service."
Profile photo of Casandra L Solis

Casandra L Solis

June 26, 2024

5  out of  5
rating by Casandra L Solis
"Great guy, right to the point, excellent customer service."
We responded:
"Thank you for the kind words, Casandra! Providing excellent customer service is our top priority. We appreciate your feedback and look forward to assisting you with your insurance needs in the future."
Profile photo of Jose Gonzales

Jose Gonzales

June 18, 2024

5  out of  5
rating by Jose Gonzales
"Had the pleasure of getting my auto insurance with Mr. Jacob Carter. He made it super easy for me and the customer service was fantastic. What more could you ask for? 5/5"
We responded:
"Thank you for choosing our agency, Jose! We are thrilled to hear about your positive experience with Jacob with your auto insurance. Providing excellent customer service is our top priority."
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Annie M

June 14, 2024

5  out of  5
rating by Annie M
"Sydney is a gem. She proactively reminded me about my manual payments due and is a great communicator on text. I feel that she values me as a customer and is very responsive. Keep up the good work!"
We responded:
"Thank you for your kind words, Annie! We're delighted to hear that Sydney provided you with excellent service. We appreciate your feedback and look forward to continuing to assist you."